TR-06 / TRUST

Responsible disclosure

Report security issues safely, understand scope and enable coordinated handling.

01 / TR-06

Reporting channel

Technical security reports belong at security@ventex-connect.com. A good report includes the affected surface, reproducible steps, observed impact and a safe contact method.

  • Do not access or alter real user data
  • No availability or social-engineering tests
  • Coordinate any publication
02 / TR-06

Response target

VENTEX targets a qualified initial response within three business days. This is a response target, not a universal remediation deadline or bug-bounty promise.

CONTROLLED ESCALATION

Review the claim independently.

Review the Evidence Center, documentation and operational status together.

Evidence Center